English-speaking logistics task support for foreign-owned companies in Japan
You write the instructions in English, our supervisor carries them out in Japanese on the floor, and the result comes back with photos and counts.
The language gap at the warehouse door
Warehouse tasks run on small, exact instructions: which carton, which shelf, which side of the item the label goes on. When those instructions are in English at headquarters and in Japanese on the floor, details drop out. We close that gap by having one English-speaking contact who takes your instructions, turns them into a Japanese one-page sheet for the team and sends you a short English confirmation of what we understood before work starts.
Instructions that survive translation
A good brief is short and visual. Send a sample item, a photo of the finished result and a list of the steps. We reflect your terms back to you: if your company calls a pack a unit while the supplier calls it a carton, we write down which is which. The supervisor reads the Japanese sheet to the team, marks the sample on the work table and asks you by message when something is unclear, rather than filling the gap with an assumption.
Typical tasks for a Japan subsidiary
Relabelling imported stock with a Japanese label you supply, replacing a packaging insert after a product update, kitting demonstration units for the sales team, counting stock before a year-end report, sorting returns from distributors, and tidying a storage unit when an office moves. These are recurring needs of small subsidiaries, and none of them justifies a permanent warehouse team in Japan.
Reporting in a form your head office can read
After each batch, you receive a photo or progress report in English with the counts of what was processed, what was set aside and why. Photos show the finished state, so people in another time zone can check the result without a site visit. If a number differs from your records, the report says so plainly and we do not adjust it ourselves. You can forward the report to your head office as it stands.
Time zones and urgent requests
Requests are accepted at any hour, so a message sent at the end of your day in another country still reaches us. We reply within 1 hour, and the first reply states what we need to quote. Once the batch is confirmed by message, the supervisor works to the agreed deadline. If an instruction changes overnight at headquarters, send it as soon as you can, and we confirm the change before the team acts on it.
How a contracted task is different from borrowed staff
You define the task, quantity, deadline and quality standard, in English if you wish. Our own supervisor directs our team on site and is accountable for the result, so you do not manage individual people, and there is no need for your small office to supervise anyone in a language that is not its own. Our team is not placed under your direction. We work under your site’s safety rules, briefed by the supervisor first. The work is carried out with our operations partner Global Access Co., Ltd.
A fixed price you can approve abroad
Send the task, the quantity and photos. We reply with one fixed price for the batch or an agreed period, written as a short English message that can be forwarded for approval at headquarters. The price is confirmed by message before the work starts. If the quantity turns out different from your description, the supervisor tells you before continuing and the change is agreed by message.
How a first batch runs, from message to photo
It starts with your message and a few photos. Our reply within 1 hour lists the questions we still need answered and what the quote will cover. After you confirm the fixed price, we send the Japanese sheet and an English summary for a quick check. The supervisor then briefs the team, makes the first finished piece and photographs it for your approval. Only then does the rest of the batch continue, ending with counts and a photo report. Nothing in this order needs a call at an awkward moment for you.
What we do not do
We do not drive or deliver, operate forklifts or other machinery, handle hazardous or temperature-controlled goods, regulated pharmaceuticals or food needing a handling licence, or carry out technical building maintenance. We do not provide legal or customs advice and we do not decide what a label must say. Night or heavy-manual shifts are only possible if agreed in advance. We claim no licences or certifications.
Areas and putting it right
We work across Tokyo’s 23 wards and in Chiba, Saitama, Kanagawa, Ibaraki, Tochigi and Gunma, with travel cost stated before confirmation outside the 23 wards. If something was not done to the agreed standard and you report it within 24 hours, we put it right at no extra cost. Requests are accepted at any hour, in English or Japanese, whichever your team prefers to write in.
How it works
Tell us the task
Describe the work, the quantity, the place and the deadline. Photos help.
We confirm by message
We reply within 1 hour with whether we can take it on and a fixed price.
Our supervisor leads the team
The team arrives with a supervisor who directs the work and is accountable for the result.
Check and report
We report when the work is complete, and put right anything reported within 24 hours.
Frequently asked questions
Can we send instructions only in English?
Yes. We turn them into a Japanese sheet for the team and confirm our understanding to you in English before work starts.
Can the report go straight to our head office?
Yes. Reports are written in English with counts and photos, and can be forwarded as they are.
Do you provide customs or legal advice?
No. We do not advise on customs or labelling rules. We apply the materials you supply and tell you by message if something looks doubtful.
How do I get a price?
Send the task, quantity and photos in English or Japanese. We reply within 1 hour with a fixed price, confirmed by message before work starts.
Related pages
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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