Luxury and premium home cleaning in Tokyo
Bespoke, white-glove cleaning for high-end residences and VIP guests, on a checklist designed around your home.
What is included in the clean?
- Fully custom cleaning checklist
- A dedicated, vetted cleaner for continuity
- Care for special materials such as marble, wood and leather
- Discreet, flexible scheduling
- Hotel-style finish
What is not included?
- Conservation of artworks or antiques
- Repairs
How much does it cost?
This service is quoted by message. Please tell us about your property and we will reply within 1 hour.
Why there is no price list
No two homes are the same. Marble needs different care from engineered wood, and a collector's shelves need a different routine from a family kitchen. We ask first, then quote.
Privacy
You will have the same cleaner each time, working to a schedule agreed with you. Your access details and house rules stay with that small team.
A consultation before any cleaning
A premium home is defined by its materials and its owner's standards, so the first step is a conversation, not a price list. In a free consultation we ask about the home, the surfaces and finishes, the way you live, any items that need special care and the level of finish you expect. From that we write a custom checklist and a quote. Nothing is assumed: marble, brass, lacquered wood, silk, art and electronics are each handled according to what suits them.
Continuity, privacy and discretion
The value of a high-end service is continuity. The same cleaner serves your home each time, which means they know the layout, your preferences and where everything belongs. Scheduling is flexible, within our daytime hours, and arranged around your household, including time away. We treat your home and your belongings with discretion, and the checklist records items that must not be moved or touched. If you want certain rooms excluded or handled only when you are present, we write that in.
Care for special materials
Not every product suits every surface. Natural stone can be etched by acids, unsealed wood marks easily, delicate fabrics need gentle methods and brass and silver need specific care. Where a surface is unfamiliar, we ask for the manufacturer's care instructions and test in an inconspicuous place. A hotel-style finish is the target, with straight lines, clean glass, polished fittings and fresh linen, but we will always tell you if something should be left to a conservator or specialist rather than be cleaned by us.
What a first visit looks like
The first visit is also the learning visit. The cleaner follows the custom checklist, takes notes on what works for each surface and records your preferences, such as the order of rooms, how items are arranged or what should be left alone. You can be present for part of it or leave instructions by message. After the first visit, we ask for your feedback and adjust the checklist. By the second or third visit, most clients find that the home is maintained to a standard they no longer have to explain.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Is the consultation free?
Yes, with no obligation. We reply within 1 hour.
Can I choose the day and time?
Yes. We build the schedule around you.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
Prefer to talk? LINE · WhatsApp · hello@estreet.jp