Hotel housekeeping support
Extra hands for peak days, holidays and staff shortages: trained housekeeping teams for hotels that run their own operation.
Who is this service for?
- Hotels with in-house housekeeping
- Hotels facing seasonal peaks
- Operators opening a new property
What is included in the clean?
- Cover for peak weekends and holidays
- Cleaners briefed on your checklist
- A supervisor contact for the day
- Reports on rooms completed
Peak planning
Please share the dates and expected occupancy at least a few days ahead. We will plan the team and confirm by message. Short-notice requests depend on our availability, and we will confirm with you before sending anyone.
When in-house teams need extra hands
Even well-run hotels have days when the in-house team is not enough: holidays, festivals and events, a group booking, staff absence or a seasonal peak. Hiring and training temporary staff takes time, and the standard can slip. Housekeeping support lets you call on a team that already works to a written checklist, in a form that suits the situation: a few cleaners for a single weekend, or a recurring block on peak days. We quote by room count and scope, by message.
Working alongside your own supervisors
Our cleaners work to your standard, led by your housekeeping supervisor or head. We agree on the checklist, the way rooms are released to us, the products and equipment and how issues are reported. If your team uses a room status system, we follow it. Communication is in English or Japanese, and we are happy to attend a short briefing at the start. The goal is that guests and managers cannot tell which rooms were cleaned by which team.
Planning peaks in advance
The earlier we know about a peak, the better the result. Tell us the dates, expected room volume and any special requirements, such as a VIP floor or early check-in, and we confirm capacity by message. For recurring peaks such as the cherry blossom season, Golden Week, the summer holiday and year-end, an agreement ahead of time gives you priority in planning. Because capacity on a single day is finite, we will tell you honestly when a request is too short-notice, instead of accepting work we cannot do well.
Getting the briefing right
The first hour of a support shift decides the day. A short briefing covers which rooms are assigned, what standard is expected, where supplies are, how issues are reported and who the supervisor is. If your hotel has a specific routine for bed making or amenity placement, a photo of a finished room helps. We send cleaners who have been told what to expect, and we ask for a named contact on site. Good briefings reduce corrections later and make the shift feel like an extension of your own team.
How to request support
Send the dates, room count and any special requirements. For one-off peaks, the earlier the better. For recurring support, we suggest a short call or written plan. We confirm capacity and price by message and tell you plainly if the dates are beyond what we can cover. If you have a preferred briefing format or room status system, send it ahead and we will brief the cleaners before they arrive, so the first hour is productive.
How much does it cost?
Business services are quoted in yen, tax included, based on rooms, visits and hours. For reference, our fixed per-visit prices are on the pricing page.
Frequently asked questions
Can you cover single days?
Yes, when we have availability. We will confirm with you in advance.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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