Guest room cleaning outsourcing
Hand room cleaning to a managed partner and keep your team on guests.
Who is this service for?
- Hotels, guesthouses and apartment hotels
- Owners who want predictable monthly cost
- Operators without a housekeeping manager
What is included in the clean?
- Daily or scheduled turnover cleaning
- Checklist per room type
- Monthly reporting
- Single invoice
What changes for you
You keep the guest relationship and standards; we manage staffing, scheduling and replacements. If a cleaner is absent, finding a replacement is our job, not yours.
Starting
We can begin with a trial month at part of the property, then move to a written agreement if it suits you.
What changes when cleaning is outsourced
Moving room cleaning from your payroll to a partner changes three things. Recruitment, scheduling and absence cover stop being your daily task. Costs become a predictable monthly figure based on rooms and turnovers rather than a mix of wages, overtime and agency fees. And you gain a single contact responsible for the result. What does not change is control over the standard: the checklist is yours, we follow it, and you can inspect any room at any time. Good outsourcing is not stepping back, it is moving effort to where it matters.
What to agree before you start
A clear agreement prevents most problems. Settle the number of rooms and expected turnovers, the days and hours of service, how rooms are released to us, the checklist per room type, linen and consumables arrangements, reporting and the invoicing cycle. Decide who approves extra work, what happens on low-occupancy days and how changes in occupancy are communicated. We write these points in plain language so that your managers and our team work from the same document.
Starting with a pilot
Many operators begin with a pilot: a single floor, a handful of rooms or one property. This lets you compare quality and cost with your current approach before committing further. After the pilot, we review results with you, adjust the checklist and expand room by room or building by building. Nothing about the model needs to be all or nothing, and an honest conversation about fit is more useful than an overpromised contract. Communication is in English and Japanese from the first message.
Measuring the result
Decide in advance how you will judge the arrangement. Common measures include room readiness before check-in, the number of rooms returned for re-cleaning, guest comments on cleanliness and the cost per occupied room. Review them monthly in the first quarter, then less often once the result is stable. We are open about our own numbers and ask for yours. A partnership with clear measures is easier to improve, and either side can raise an issue early, before it becomes a reason to end the arrangement.
Requesting a proposal
Send the number of rooms, room types, typical occupancy, linen arrangements and your target start date. We reply by message with a proposal, including the checklist outline, schedule, reporting and price, and can suggest a pilot to begin with. We would rather start modestly and build trust than sign a large arrangement that neither side can run well.
How much does it cost?
Business services are quoted in yen, tax included, based on rooms, visits and hours. For reference, our fixed per-visit prices are on the pricing page.
Frequently asked questions
Is a contract required?
We agree terms by message for each property, and a trial month is possible.
Who supplies consumables?
We bring the cleaning products. Guest amenities are normally supplied by you, unless we agree otherwise.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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