Cleaning service guides
How to book a cleaning service in Tokyo
Step-by-step: choosing a service, preparing your home and what to expect on the day.
Minpaku turnover cleaning: a host's guide
Time, tasks and checklists for turnover cleaning in Japanese short-term rentals.
Move-out cleaning checklist for renters in Japan
What to clean before handing back a rental in Japan, and what a cleaning service cannot do.
Using a cleaning service well
Hiring a cleaning service for the first time raises practical questions. What should I ask before I book? How do I compare quotes? What should I prepare? How do I brief the cleaner? What happens if something is missed? The guides in this category answer these questions for homes, rentals and short-stay properties in Japan, so you know what to expect and how to get a consistent result, whether it is a single visit or a regular plan.
For tenants, hosts and managers
The category covers three groups. Tenants and homeowners will find advice on booking and on preparing for a visit, and a move-out checklist for renters. Short-stay hosts will find a turnover guide with timing, linen, supplies and compliance points. Managers and agencies will find practical advice on setting standards and checking results. In each case, the advice applies whichever company you choose, though we explain how our own services fit.
What good service looks like
A good service is clear before you pay: what is included, who comes, what it costs, how to change a booking and who to contact. It is consistent after you pay: the same standard each time, honest reporting of problems and prompt answers. If a company is vague on these, be careful. If you would like to see how we answer them, our pricing and service pages set them out, and we reply by message within one hour.
Quick answers about booking
How far ahead should I book? At least 24 hours for our standard services. What should I prepare? Clear surfaces, valuables and notes about access and rules. Is the price fixed? For standard services, yes, and for specialist services we quote by message. What if something is missed? Tell us promptly with a photo and we will respond quickly.
Using a cleaning service well
Hiring a cleaning service for the first time raises practical questions. What should I ask before I book? How do I compare quotes? What should I prepare? How do I brief the cleaner? What happens if something is missed? The guides in this category answer these questions for homes, rentals and short-stay properties in Japan, so you know what to expect and how to get a consistent result, whether it is a single visit or a regular plan.
For tenants, hosts and managers
The category covers three groups. Tenants and homeowners will find advice on booking and on preparing for a visit, and a move-out checklist for renters. Short-stay hosts will find a turnover guide with timing, linen, supplies and compliance points. Managers and agencies will find practical advice on setting standards and checking results. In each case, the advice applies whichever company you choose, though we explain how our own services fit.
What good service looks like
A good service is clear before you pay: what is included, who comes, what it costs, how to change a booking and who to contact. It is consistent after you pay: the same standard each time, honest reporting of problems and prompt answers. If a company is vague on these, be careful. If you would like to see how we answer them, our pricing and service pages set them out, and we reply by message within one hour.
Quick answers about booking
How far ahead should I book? At least 24 hours for our standard services. What should I prepare? Clear surfaces, valuables and notes about access and rules. Is the price fixed? For standard services, yes, and for specialist services we quote by message. What if something is missed? Tell us promptly with a photo and we will respond quickly.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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