Emergency and same-day cleaning
For urgent turnovers, last-minute guests and unplanned messes: tell us on LINE and we confirm what is possible.
What is included in the clean?
- Same-day requests received by LINE or WhatsApp
- Price confirmed before dispatch
- Same cleaning standard as a normal booking
What is not included?
- Biohazard, trauma or crime-scene cleaning
- Flood and fire restoration
How much does it cost?
This service is quoted by message. Please tell us about your property and we will reply within 1 hour.
Be honest about capacity
We would rather tell you early that we cannot help than promise something we cannot deliver. If we have no same-day availability, we will offer the next available slot and suggest the service that suits you best.
How same-day requests work
Standard bookings need at least 24 hours of notice, so same-day requests are handled differently. Message us on LINE or WhatsApp before 12:00 with your address, the type of cleaning you need and photos if possible. We check capacity for that afternoon and reply with whether we can attend and what the price will be, before anyone is dispatched. If we cannot do it the same day, we say so and offer the earliest available slot instead, rather than leaving you waiting for an answer.
Good uses for urgent cleaning
Typical urgent situations are an inspection or handover the next morning, a minpaku guest arriving unexpectedly, a leak or spill that needs a proper clean once repairs are done, a landlord visit or a business meeting at short notice. In many of these cases, one of the standard services fits, such as Express, a minpaku turnover or a move-out clean, and the standard price applies except for a possible surcharge that we confirm in advance. For specialist jobs such as post-construction cleaning, we confirm scope before booking.
Being clear about capacity
We cannot always say yes, because same-day capacity depends on the day's schedule and the location. Visits remain in the daytime, between 9:00 and 17:00, so a late request may go to the next morning. We prefer to give you an honest answer early, so you can plan another option if needed. To improve the chance of a same-day slot, send the request early in the morning, include your nearest station, tell us the size of the home and let us know if you can be flexible on the time.
What to send in your first message
A complete first message gets you an answer faster. Include the address and nearest station, the type of property and its size, what needs cleaning and why it is urgent, the time you need it finished by and whether we can enter without you. A few photos of the worst areas help us judge the condition. If the situation involves water damage, biohazards or heavy contamination, tell us plainly, because some situations need a specialist and we would rather say so than attend unprepared. With these details we can usually reply with a yes or no, and a price, within the hour.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Can you clean the same day?
Sometimes. Please contact us on LINE or WhatsApp before 12:00 and we will reply with a yes or an alternative.
Is there an extra fee?
Urgent jobs may carry a surcharge, which we confirm before dispatch.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
Prefer to talk? LINE · WhatsApp · hello@estreet.jp