Minpaku cleaning agency
Cleaning and scheduling for property managers and agencies that run several short-term rentals.
Who is this service for?
- Registered minpaku managers (住宅宿泊管理業者)
- Real-estate agencies with a rental division
- Channel managers and serviced-apartment brands
What is included in the clean?
- Per-room pricing at fixed rates
- Schedule from your reservation calendar
- Photos or messages on completion
- Invoices split by owner
Why agencies use us
Cleaning is the task a minpaku manager arranges most often. Handing it to one reliable partner means fewer messages, fewer last-minute gaps and fewer complaints from owners.
Your cleaning back-office
A registered minpaku manager handles guest messaging, pricing, compliance and owner reports. Cleaning is the part that is most physical and most time-sensitive, and the part most likely to cause problems at 2 pm on check-in day. We act as your cleaning back-office: you give us the calendar and the owners' properties, and we schedule, perform and confirm each turnover. Prices are fixed per room size from ¥26,000 per cleaning, which makes it possible to quote owners clearly, and you receive one consolidated monthly invoice.
Setting up many properties
Onboarding a portfolio works best in stages. We collect the address, access method, room size and any special notes for each property, create a checklist per property and begin with the busiest or most problematic units. There is no minimum number of cleanings per property; the checklist is agreed on the first turnover of each. If you operate for owners in several wards, travel within the 23 wards is included in the price, so quotes do not vary by location. We tell you if a property is outside the 23 wards, because travel is then confirmed first.
Reporting and owner transparency
Owners increasingly ask what they are paying for. After each turnover we confirm completion and flag damage or missing items, so your report to the owner can include accurate information, not guesses. If a property repeatedly shows the same issue, such as a stained sofa or a failing lock, we say so, because it helps you advise the owner. Messages are in English or Japanese, matching the language of your team. We can also work to the reporting format you already use, as long as it is practical to maintain.
Peak periods and growth
Short-term rental demand has peaks: cherry blossom season, Golden Week, summer, autumn and the year-end. If you plan to add properties before a peak, tell us early so we can plan capacity and set up checklists in time. If you are growing steadily, a monthly review of volumes helps us stay ahead. We will be honest if a sudden surge exceeds what we can deliver on a given day, so that you can arrange alternatives for a few units instead of discovering a gap on check-in day.
Starting an agency account
Send your list of properties with addresses, room sizes and access methods, plus a calendar link or typical check-in times. We reply by message with prices per room size, the fact that there is no minimum, and how invoicing works. Begin with a few properties and add more as the checklist settles. If you work with several owners, send the properties grouped by owner, since it makes monthly invoicing and reports easier to organise.
How much does it cost?
Business services are quoted in yen, tax included, based on rooms, visits and hours. For reference, our fixed per-visit prices are on the pricing page.
Frequently asked questions
Can you invoice each owner separately?
Yes, or one monthly invoice to your agency, as you prefer.
Is there a minimum?
No minimum. Book a single turnover or a recurring calendar per property.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
Prefer to talk? LINE · WhatsApp · hello@estreet.jp