Hotel and accommodation cleaning contracts
Ongoing housekeeping contracts for hotels, ryokan, guesthouses and serviced-apartment operators across Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma.
What is included in the clean?
- Dedicated schedule per property
- Written room checklist
- Bilingual communication
- Monthly invoice
What is not included?
- Laundry plant operations
- Staff dismissal or hiring decisions on your side
How much does it cost?
This service is quoted by message. Please tell us about your property and we will reply within 1 hour.
Contracts, not one-off jobs
Where a hotel needs housekeeping every day, we set up a monthly agreement with an agreed volume and a regular reporting schedule. Busy periods such as holidays are planned in advance.
Contracts built around your property
Hotel and accommodation cleaning works best on an agreement rather than one-off jobs, because consistency comes from the same team learning the same rooms. We agree a monthly arrangement quoted by room count and turnover volume, with a dedicated schedule for each property, a written room checklist and a single point of contact for scheduling, reporting and changes. The contract covers how rooms are released, what is included in each turnover and how issues such as damage, missing items and special requests are reported.
Reporting and communication
Operators need information, not just clean rooms. After each visit we report completion and flag damage or missing items, with photos where needed, so that you can respond before the next guest arrives. Communication is in English or Japanese by email, LINE or WhatsApp, which helps properties with overseas owners and mixed teams. Invoices are monthly, and you can request a breakdown per property if you manage several buildings.
Questions to settle before signing
Before agreeing, it helps to settle a few practical points: the number of rooms and typical daily turnover, peak seasons, linen and laundry arrangements, how keys or access are handled, what happens when occupancy changes at short notice, and who approves extra work. We write these into the agreement in plain language. There is no assumed minimum contract term on this page, and we would rather discuss the right length with you than lock a property into an arrangement that does not fit.
Choosing the right scope for a first agreement
Many accommodation providers are unsure how much to outsource at first. A sensible starting point is to hand over the rooms that are hardest to staff, such as weekends or holiday periods, while your own team covers the rest. We set the scope by message: which rooms, which days, which tasks are included, what consumables we restock and who supplies them. After a month, we review quality, timing and cost together. If it works, the scope expands. If a different split would work better, we adjust it. The goal is a stable arrangement, not the largest possible contract.
Getting a quote
To receive a written quote, send the property name and address, the number of rooms and room types, typical daily turnovers, preferred service days and hours, and your linen arrangements. We reply by message with scope and price, usually within one hour during our open hours, and are happy to visit the property or review photos first. We keep every agreement in plain language, in English or Japanese, so that managers, owners and our team all read the same document and nobody has to rely on memory.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Is there a minimum contract?
We agree terms per property by message. Ask for a quote.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
Prefer to talk? LINE · WhatsApp · hello@estreet.jp