Facility support tasks in Tokyo: light, non-technical work done to a fixed price
We take on the small, non-technical tasks that pile up in a building, as a contracted task service at a fixed price confirmed before we start.
The backlog that has no owner
In most buildings the small tasks fall between departments. Facilities management handles the systems, the occupants handle their own desks, and the shared cupboards, corridor corners and utility rooms belong to nobody. Over a year they fill up. We start from that list. Walk us through the spaces, or send photos with notes, and we turn it into a set of defined tasks with a clear finished state for each one, so that you can see exactly what you are asking us to deliver.
How a contracted task works here
This is task work under a contract, not a placement of people. You define what is to be done, how much of it, by when and to what standard. Our own supervisor leads our team on site and is accountable for the result, so you do not need to give instructions to individual members of the team. The price is fixed for the task or the agreed period and is confirmed by message before anything starts. If the scope changes, we agree the change before we continue.
Tasks that suit a facility
Typical requests are sorting stored items into categories, re-boxing and labelling contents of shared storage, clearing and arranging a utility room, setting up stock shelves in order, counting and tidying supplies, moving light cartons between rooms, and putting returned equipment back on shelves. We work with light cartons and goods that one person can lift safely. Each request is written up as a short task description that both sides agree on before the work begins.
What we will not do in a building
We do not do electrical, air-conditioning, plumbing or any other technical maintenance, and we do not operate lifting machinery or drive vehicles. We do not handle hazardous goods or items that need temperature control, and we do not take on night work or heavy manual loading unless it has been agreed separately. When a request touches one of these, we tell you plainly and do not guess, so you can arrange the right specialist for that part.
Safety rules and the site briefing
Every building has its own rules about entry, keys, lifts, fire exits and noise. Before the team starts, our supervisor is briefed on your site rules and passes them on to the team. We keep to the routes and areas you specify, close doors and cupboards as we found them unless told otherwise, and report anything unusual such as damaged shelving, spills or blocked exits instead of working around it. We do not claim licences or certifications, and we only accept tasks that fit our scope.
Setting the fixed price
The price is quoted from the task description, the volumes involved and photos, or from a short site look if that is easier. It is one fixed amount per task, batch or agreed period, and it is sent by message for you to confirm. Because the scope is defined in advance, there is nothing to add up afterwards. If photos show something that falls outside what we do, you hear about it at the quote stage, not on the day.
One-off clear-outs and recurring support
Some facilities need a single push, for example before an inspection or a handover to a new tenant. Others prefer a regular visit to keep common storage in order, agreed as a recurring task with the same scope each time. We can quote either way. For recurring support the same supervisor leads each visit where possible, so the team already knows where things belong and the arrangement does not need to be explained again.
Kinds of buildings and shared spaces
Requests come from many kinds of premises: apartment-building management offices with a shared storeroom, small clinics with a reception storeroom of forms and general supplies, schools and nurseries with stores of activity materials, community halls, shops with an upstairs stockroom and company buildings with several tenants. The tasks differ, yet the pattern is the same. A space has accumulated things, someone has to decide on categories, and the arrangement has to be explainable to the next person who opens the door. We adapt the task description to each kind of space rather than using one template.
What we need from you before the first visit
A short message is enough: where the space is, what is in it, what you would like it to look like afterwards and by when. Photos of the worst corners help most. Tell us about entry arrangements, lift use, any items that must not be moved and any rules for noise or visitors. If you already have a labelling system or a list of categories, send it. We confirm the task description and the fixed price by message, and only then arrange the visit with our supervisor.
Areas, language and putting things right
We cover Tokyo’s 23 wards, Chiba including Noda, Funabashi, Kashiwa and Yachiyo, Saitama including Kasukabe, Kanagawa, Ibaraki, Tochigi and Gunma. Outside the 23 wards we state the travel cost before you confirm. Requests are accepted at any hour, in English or Japanese. Where useful we send a photo report after the task. If something was not done to the agreed standard and you tell us within 24 hours, we put it right at no extra cost.
How it works
Tell us the task
Describe the work, the quantity, the place and the deadline. Photos help.
We confirm by message
We reply within 1 hour with whether we can take it on and a fixed price.
Our supervisor leads the team
The team arrives with a supervisor who directs the work and is accountable for the result.
Check and report
We report when the work is complete, and put right anything reported within 24 hours.
Frequently asked questions
Is this the same as sending people to work in our building?
No. It is a contracted task. You define the task, scope and standard, and our supervisor directs our team and is accountable for the result.
Can you fix a broken light or a leaking tap while you are there?
No. We do not do electrical, plumbing or other technical maintenance. We tell you and leave it for the right specialist.
How do we agree the price?
Send the task description, volumes or photos. We reply within 1 hour with a fixed price that you confirm by message before work starts.
What if the result is not what we agreed?
Tell us within 24 hours and we put it right at no extra cost.
Related pages
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Fixed priceTeam + supervisorEnglish and Japanese
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