Rapid response task support across Kanto, Japan
When something unplanned lands on your floor, one message starts the process: we reply within 1 hour in English or Japanese with a plan and a fixed price.
What unplanned looks like
Unplanned events are rarely dramatic; they are small surprises that need a quick answer. A supplier’s labels do not match your system. A palette of goods arrives in the wrong carton size. A buyer asks for a batch to be inspected against a new criterion. A storage area has to be cleared before a visit. The common thread is that nobody planned for it, and the schedule has no room. A clear task definition is what lets us respond quickly.
The first message, in either language
Send the message in English or Japanese, whichever is quicker for you. A few lines are enough: what happened, what has to be done to the goods, how many, where they are, and when it needs to be finished. Add a photo. If you are an overseas company managing a site in Japan from afar, a message from your head office is as welcome as one from the site manager. We reply within 1 hour with a plan or the questions that stand between us and a price.
How a contracted task works when everything is unexpected
Surprises tempt people to start directing everyone. With us the lines stay simple. You define the task, the quantity, the deadline and the standard. Our supervisor takes the briefing, directs our own team on site and is accountable to you for the result. Your staff do not instruct our team members, and our team members do not take over your decisions. If the supervisor reaches a point that needs your decision, it arrives as one clear question by message.
Tasks for a sudden need
Re-sorting a mixed delivery, re-labelling or sticker work after an error, re-boxing damaged cartons, visual inspection against a new criterion, checking returns, urgent counting of a shelf area, picking and packing a defined set of orders, and clearing and arranging a storage area. These are tasks that can be stated in a sentence and checked from a photograph.
Coverage across Kanto
We serve Tokyo’s 23 wards, Chiba including Noda, Funabashi, Kashiwa and Yachiyo, Saitama including Kasukabe, and Kanagawa, Ibaraki, Tochigi and Gunma. Inside the 23 wards there is no travel cost line. Outside them, travel cost is stated before you confirm, so that a distant site in Ibaraki or Gunma does not bring a surprise on the invoice.
When we say no, and how quickly
Rapid response also means a quick no. We do not operate forklifts or heavy machinery, drive or transport goods, or handle hazardous or temperature-controlled goods, food production, regulated pharmaceuticals or technical building maintenance. Night or heavy-manual shifts are only by prior agreement. If your request touches these, we tell you in the first reply, so you can arrange the right party without losing time.
Price: fixed, and confirmed by message
The price is a fixed price for the task, built from your description, quantities, photographs or a short site look. You confirm it by message and then the team travels. It does not change on the day. If the real situation is larger than reported, the supervisor tells you at once and a revised fixed price for the difference is agreed by message.
Keeping a record of what happened
Unplanned events often need a record: for a supplier claim, a customer reply or an internal report. A photo or progress report is sent after the task where useful, showing the condition of the goods and the finished result. Items that did not meet your criteria are listed separately, so your record shows what was found as well as what was done.
Prepare once, respond faster next time
Companies that expect surprises can send us, in advance, a short information sheet: the site address, the access arrangements, the name of a contact, the site safety rules and the kinds of tasks they might need. It does not commit anyone to anything, but it removes questions at the moment when speed matters. Requests are always welcome without it.
Working with a distant head office
Many sites in Japan are run for companies whose decision makers are elsewhere. When something unplanned happens, the site manager may be at the site while the person who must approve the price is in another country. We can handle both in one thread: the task is defined with the person on site, the fixed price is sent to whoever approves it, and the confirmation is given by message. This keeps both ends informed, and the supervisor receives one clear instruction.
The task in one sentence
A rapid request goes faster when it can be written as a single sentence: sort these forty cartons by supplier code, relabel the outer boxes with the attached label, inspect this lot for the three defects on the list. If you can write the sentence, we can quote it. If you cannot yet, send what you know and we help you shape it by message, so that the task is clear before the team travels and the price is fixed on the real work.
Put-right and partner
If any part of the result is below the agreed standard and you report it within 24 hours, we put it right at no extra cost. The supervisor is briefed on your site safety rules before work starts. The work is carried out with our operations partner Global Access Co., Ltd.
How it works
Tell us the task
Describe the work, the quantity, the place and the deadline. Photos help.
We confirm by message
We reply within 1 hour with whether we can take it on and a fixed price.
Our supervisor leads the team
The team arrives with a supervisor who directs the work and is accountable for the result.
Check and report
We report when the work is complete, and put right anything reported within 24 hours.
Frequently asked questions
In which languages can I send a request?
English or Japanese, at any hour. We reply within 1 hour in the language you used.
Do you cover all of Japan?
We serve Tokyo’s 23 wards, Chiba, Saitama, Kanagawa, Ibaraki, Tochigi and Gunma. Travel cost outside the 23 wards is stated before you confirm.
What if the situation is bigger than I reported?
The supervisor tells you at once and a revised fixed price for the difference is agreed by message before continuing.
Can my overseas head office send the request?
Yes. A message from head office is as welcome as one from the site manager, and the task definition works the same way.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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