Retail store cleaning outsourcing in Tokyo
For shop owners and managers who want the floor, the glass and the washroom cleaned by someone else, at a fixed price per visit.
The shop owner’s problem
A shop is cleaned in the gaps: before opening, after closing, between customers. That means cleaning competes with the work of selling, and it usually loses. The result is a shop that is clean on Monday and tired by Friday. Handing the cleaning to a contractor on a fixed schedule makes the standard the same every week and removes it from the owner’s list.
What a visit includes
We agree a list with you. For a typical shop it includes sweeping or vacuuming and damp-mopping the sales floor, cleaning the entrance and glass doors, wiping counters, display shelves and fitting-room surfaces, cleaning the washroom, emptying bins and collecting rubbish into bags, and tidying the staff area. You can add or drop items by message.
Before opening or after closing
Standard visits are between 9:00 and 17:00. Shops are often busy in those hours, so visits early in the morning or after closing can be agreed. Tell us how we enter, whether there is an alarm, and where to leave the key or who to meet. We keep these arrangements in the message thread.
Fixed price per visit
Each visit has one fixed price, worked out from the size of the shop and the tasks on the list, and confirmed by message before the first visit. It does not depend on the hour and it does not rise after a busy sales weekend. If you decide to add a task, such as the window glass on the street side, we send the new price before it starts.
More than one shop
If you operate several shops, send us the addresses and the days you want. Each shop is quoted at a fixed price per visit, and each gets its own photo report, so you can see at a glance which of them is in good order without calling the shop managers. Locations in the 23 wards and in nearby prefectures are covered.
Sensitive surfaces and displays
Retail premises have their own risks: glass display cases, glossy counters, fabric on mannequins, stock on the floor. Tell us what must not be moved, and what can be. We clean around fixtures, we do not rearrange your stock, and we choose products that suit the surfaces you describe. We do not promise to remove damage that is part of the surface.
Team size
A small shop is cleaned by one cleaner with a supervisor. A larger store uses two cleaners with a supervisor, and for a large store the team is sized to the job. The team arrangement is confirmed with you ahead of the first visit.
Proof that it was done
After every visit we send photos by message. If you manage the shop from elsewhere, you can see that the floor, the glass and the washroom were done. Spotted a missed corner? Send a photo within 24 hours and we come back and clean it again, free of extra charge.
Products and equipment
We bring all products and equipment, so you do not buy cleaning supplies or find space to store them in a small shop.
The first visit is a conversation
On the first visit the supervisor walks through the shop with you, or with your manager if you cannot be there, and confirms the list on the spot: which counters, which shelves, which glass, which corners get extra care. Anything that surprises either side is settled then, and the message thread records the result for every later visit.
Sales, seasons and stock deliveries
Retail has a rhythm. Winter sales bring wet shoes and grit to the entrance, a delivery fills the back room with boxes, a new season means displays are rebuilt. Tell us what is coming and we can add a visit or move one so that the cleaning follows the shop’s calendar, not the other way round. An added visit is quoted at a fixed price by message.
One standard for every shop
If you run a chain or a franchise, the question is how to make each shop feel the same. A list on paper is not enough, and a photo is better. We use the same list and the same photo layout for each location, so that you compare shops by looking at images rather than by asking each manager. Tell us if your head office has a standard we should follow.
Staff areas and washrooms
A shop’s back room and washroom are used by the shop team all day. They are the places where the standard slips first, and where a customer or an inspector can be surprised. We include them on the list unless you tell us otherwise, and the photo report shows them.
Payment and changes
Businesses are invoiced and can pay by bank transfer. Credit card, PayPay and cash are also accepted. If the shop closes for a holiday or a refit, tell us by message. A visit cancelled less than 24 hours before it begins is charged at 50%.
Where we work
We serve the 23 wards of Tokyo and Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma. Outside the 23 wards, travel cost is stated before the booking is final. Requests are accepted at any hour, we reply within 1 hour, and we work in English and Japanese, which helps shops with foreign owners.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Do you rearrange our stock?
No. We clean around fixtures and stock, and ask you what must not be moved.
Can we outsource several shops at once?
Yes. Each shop is quoted at a fixed price per visit and gets its own photo report.
Can you clean before we open?
Yes. Early-morning visits can be agreed in advance.
Who supplies the cleaning products?
We do. We bring all products and equipment.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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