Pre-handover cleaning in Tokyo
The clean that happens just before the keys change hands, with a checklist and photos that show the new owner what they are receiving.
The checklist at the door
Before we begin, we agree a checklist with you: which rooms, which fixtures and which areas count as part of the handover. It follows the order in which a buyer usually walks through, entrance first, then living space, kitchen, bathroom, toilet and finally balcony or storage. Having a checklist avoids the common problem where each side has a different idea of what clean means on the day of the keys.
What is cleaned
Our crew removes construction dust and fine dust from surfaces, sills, frames, shelves and fixtures, wipes down walls, doors and built-in cabinets, and cleans windows, glass and sashes. Kitchens, bathrooms, toilets and washrooms are cleaned, and protective film, curing tape, stickers and labels are removed. Fresh sealant or silicone smudges and light paint splatter are wiped from glass, tile and fixtures with surface-safe methods. Floors are swept, vacuumed and damp-mopped, and vents and grilles are wiped on the surface.
When the date is fixed and the schedule is tight
Handover dates are often fixed by contracts, loans or moving plans, so the cleaning has to fit between the last repair and the keys. Tell us the handover date and the time of the walk-through, and we agree on an arrival that leaves room for a final look. We accept requests at any hour, reply within one hour, and can arrange out-of-hours visits when the building and the timetable require it.
The first minutes of the walk-through
Buyers and tenants tend to check the same places: the entrance floor, the window glass against the light, the kitchen sink and counter, the bathroom mirror and the inside of a few cupboards. We give those places a second look at the end of the visit. This is not a promise about how any individual will judge the home, but it focuses the final pass on what is most often examined first.
Photos as handover evidence
We photograph each room after cleaning and send the images with the checklist. Handing the buyer a clean set of photos together with the keys lets them see the condition on the day, and it protects you if a question is raised later about whether a mark was there at handover. If something was missed and you tell us within 24 hours with a photo, we re-clean it at no extra cost.
A fixed price per project
We quote the pre-handover clean at a fixed price per project from the floor area, plans or photos. The price is confirmed before the visit, and extra rooms are quoted separately before work starts. For several units handed over together, we can quote the group and plan the order of the visits so that each unit is ready for its own handover.
Where cleaning ends and repair begins
A clean can bring a space to presentable, but it cannot repair. We do not remove cured paint or adhesive damage, repair scratches, strip and seal floors, use floor polishing machines, clean HVAC ducts, haul industrial waste, work on exterior high-rise or gondola jobs, or handle biohazards. Where we see damage on the surface that is part of the finish, we report it with a photo and do not promise to remove it, so you can arrange the repair before the keys change hands.
Teams and arrival
Smaller units are done by one cleaner with a supervisor; larger units by two cleaners with a supervisor; large projects have a team sized to the job. The supervisor makes the final check against the checklist. We bring all products and equipment, so access to the unit is all you need to provide. Standard visits are between 9:00 and 17:00, and out-of-hours work can be agreed.
Service area and payment
We serve the 23 wards of Tokyo and Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma, and tell you any travel cost beyond the 23 wards before the booking is final. English and Japanese are both supported. Payment is by credit card, bank transfer, PayPay or cash, and businesses are invoiced. If a visit is cancelled less than 24 hours before, 50% applies.
Out-of-hours and urgent requests
Some handovers are decided late: a buyer brings the date forward, or an inspection finds a problem and the keys are needed sooner. We accept requests at any hour and reply within one hour, and we say plainly which visit times we can offer. Out-of-hours visits are agreed by message, subject to the building’s own rules on access and noise. If we cannot reach the date, we tell you at once so that you can move the handover rather than hand over an unfinished unit.
After a failed inspection or complaint
If the buyer’s pre-delivery inspection or a tenant’s check-in report lists dust, film or smears, send us the list and photos. We quote the re-clean at a fixed price from the photos, and we work down the list, with a new photo report afterward. Anything on the list that is damage rather than dirt we mark as such, so that your repair trade deals with it, and the second inspection is not held up by a point that cleaning could never solve.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Can you clean on the morning of the handover?
Often yes. Send the date and time of the walk-through and we agree an arrival that leaves room for a final check.
Do you provide a checklist?
Yes. We agree it with you first and send it back completed, with photos of each room.
What if a mark is left after cleaning?
Report it within 24 hours with a photo and we re-clean it at no extra cost. Damage that is part of the surface we report but cannot promise to remove.
Can you clean several units for the same handover date?
Yes. We quote the group at a fixed price and plan the order of visits.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
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