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Commercial facility cleaning in Tokyo

Cleaning for small and medium retail and service premises, with a fixed price per visit confirmed by message.

Fixed pricesTax included
Travel included23 wards of Tokyo
English & JapaneseEmail, LINE, WhatsApp
Reply within 1 hourOpen 24 hours for requests
Quick answerA commercial facility is used by customers and by the people who work in it, and the cleaning has to respect both. The entrance that visitors see first, the washrooms they judge, the floors that carry the weight of foot traffic, and the back rooms that the public never sees. eStreet! Cleaning looks after small and medium commercial premises in Tokyo and the surrounding prefectures. We do not clean industrial plants. Each visit has a fixed price confirmed by message.
Illustration of a clean, bright Tokyo interior

The kind of premises we mean

We work with small and medium retail and service premises: shops, salons, reception and waiting areas, small restaurants’ guest areas, showrooms, small commercial buildings and the shared parts of buildings with several tenants. We do not clean industrial plants, and we tell you at once if a site is outside what we offer.

Bright entrance hall of an apartment

Customer areas first

In a commercial facility, the first minute a customer spends in the premises shapes their impression. Entrances, glass doors, floors near the entrance, counters and washrooms are where we focus attention. We agree the list of areas and tasks with you, then confirm it by message, so you know what each visit covers.

Back-of-house spaces

Staff rooms, storerooms, preparation corners and waste areas need cleaning too, and they are the ones that get forgotten. Tell us which of them you want included. We clean floors, wipe surfaces and handle the rubbish according to what you tell us, so that the space behind the counter is as acceptable as the space in front of it.

Housekeeper making a hotel bed

Several tenants, one building

In a building with several tenants, the owner or manager may arrange cleaning for the shared parts while each tenant arranges cleaning for its own space. We can quote the shared parts on their own, or each tenant’s space on its own, with a fixed price per visit for each. We keep the threads separate so that invoices go to the right party.

Working around opening times

Standard visits are between 9:00 and 17:00. Many commercial premises are busy then, so out-of-hours visits, early in the morning or after closing, can be agreed. Tell us when you open, when you close, and whether the entrance can be used while we clean.

Hotel room bed being made

Fixed price per visit

Each visit has one fixed price, worked out from the space and the tasks on the list and confirmed by message before the first visit. If you add a task, we send the new price before it begins.

Team size

A small shop or service point is cleaned by one cleaner with a supervisor. A larger facility uses two cleaners with a supervisor, and for a large facility the team is sized to the job. We tell you the arrangement before the first visit.

A photo report each time

After every visit we send photos by message. For a facility manager who is not on the premises every day, this shows whether the entrance, the floor and the washrooms were done. When a point is missed and you tell us within 24 hours, with a photo, the area is cleaned again at no extra cost.

Products and equipment

We bring all products and equipment. If your premises have surfaces that are easily marked, such as a polished counter or a glass display, tell us and we choose products accordingly. Damage that is part of the surface is something we cannot promise to remove, and we say so beforehand.

Washrooms and shared facilities

Washrooms are where a commercial facility is most often judged. Whether they are for customers or for the tenants of a building, they are on the list from the first visit: floors, basins, toilets, mirrors, bins and handles. If a washroom is used heavily at certain times, tell us and we plan the visit before or after the peak.

Telling us what to avoid

Each facility has places that need special care: a display that must not be touched, a room with confidential papers, a floor finish that was recently laid. Name them when you send the first request, and the crew leaves them as they are. The supervisor confirms the list at the first visit.

Payment, changes and cancellation

Businesses are invoiced and can pay by bank transfer. Credit card, PayPay and cash are also accepted. A visit cancelled less than 24 hours before it begins is charged at 50%.

Entrances and glass

The entrance is where dirt arrives and where customers judge the premises first. Floors near the door take the grit, glass doors collect handprints and the frame gathers dust. We agree how often the entrance is cleaned compared with the rest of the space, so that the part customers see most is kept in the best order even when the visit covers a lot.

Busy periods and events

Commercial premises have peaks: sales, seasonal events, a new tenant opening on the floor. Tell us in advance and we plan the visits around them, with an extra visit or a different schedule if you need one. Any extra visit is quoted at a fixed price by message, and nothing changes without your confirmation.

Reporting to the owner or landlord

A manager or tenant often has to show someone else, such as the owner of the building or the head office, that the premises are looked after. The photo report after each visit does that without a site walk. Forward it as it is, in English or Japanese.

Where we work

We serve the 23 wards of Tokyo and Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma. Travel cost outside the 23 wards is stated before the booking is final. Requests are accepted at any hour, we reply within 1 hour, and we work in English and Japanese.

How do I book a cleaner?

  1. Choose a service

    Pick a plan and see the fixed price.

  2. Pick a date

    At least 24 hours ahead, between 9:00 and 17:00.

  3. We confirm

    We reply by email, normally within 1 hour.

  4. We clean

    Your cleaner arrives with supplies and the agreed checklist.

FAQ

Frequently asked questions

Do you clean industrial plants?

No. We clean small and medium retail and service premises.

Can you clean after closing time?

Yes. Out-of-hours visits are agreed in advance.

Can you clean only the shared parts of a building?

Yes. We can quote the shared parts on their own.

Price shown upfront. Book in 2 minutes, reply within 1 hour

Fixed priceTeam + supervisorEnglish and Japanese

Ready to book? Check availability

Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.

Prefer to talk? LINE · WhatsApp · hello@estreet.jp