New build cleaning in Tokyo
Cleaning for newly built homes and apartments, for builders handing over keys and for buyers who want the home spotless before the first night.
Why a new home still needs cleaning
Everything in a new home has been built, delivered, unwrapped and fitted in the same space. Plaster, board and timber dust is present on high shelves and inside built-in storage. Windows carry film, labels and tape; bath and kitchen fittings keep their protective wrap; flooring edges collect fine dust. Walking into that on the day you receive the keys is a poor start, and the dust is far easier to remove before furniture and clothes are inside the rooms.
For the builder before handover
Housing builders and small construction firms hand over many homes and cannot always spare their own people for detailed cleaning. We take the last clean as a package, work through a checklist room by room, and send photos you can pass on to the buyer. Because the quote is a fixed price per project, you can include it in your handover costs with certainty. For several homes in one development, we can plan the visits together and keep the same standard from one home to the next.
For the buyer before moving in
If you have bought a new apartment or house and want to arrange cleaning yourself, send us the floor plan, the address and any photos from your inspection of the home. Many buyers use the owner’s walk-through to note where fine dust or marks remain, and then ask us to clean before the movers arrive. We can also coordinate with the builder if they need to give us access, so you do not have to be at the property.
What the crew cleans
Our crew removes construction dust and fine dust from surfaces, sills, frames, shelves and fixtures, wipes down walls, doors and built-in cabinets, and cleans windows, glass and sashes. We take off protective film, curing tape, stickers and labels, and clean the kitchen, bathroom, toilet and washroom surfaces. Fresh sealant or silicone smudges and light paint splatter are wiped from glass, tile and fixtures with surface-safe methods. Floors are swept, vacuumed and damp-mopped, and vents and grilles are wiped on the surface.
How it differs from a house clean
A standard house clean deals with everyday dirt: grease, soap scum, limescale and lived-in dust. A new build has none of that, but it has construction residue that needs gentle handling because the surfaces are brand new and easy to mark. We use methods that are suited to unused finishes, and we do not use abrasive pads on new glass, steel or timber. For homes that have already been lived in, a deep clean or a move-in clean is the better fit.
Before the first night in the home
Buyers with children, or with allergies in the family, often ask for the clean to be done before the first night rather than after. Tell us who will live in the home and we choose products accordingly. Opening windows during and after the clean helps any remaining smell of adhesive and new materials to clear; we cannot promise that every odour will go, because new materials release their own smell, but we remove the dust that carries much of it.
Price, team and timing
We quote a fixed price per project. A single apartment is handled by one cleaner with a supervisor or by two cleaners with a supervisor, depending on the size, and a development or a house with several floors has the team sized to the job. You confirm the price by message before the visit and it does not change on the day. Standard visits are between 9:00 and 17:00; other times can be arranged.
Things we cannot do
Cleaning will not repair a new home. We do not remove cured paint or adhesive damage, repair scratches, strip and seal floors, run floor polishing machines, clean HVAC ducts, haul industrial waste or carry out exterior high-rise or gondola work, and we do not do biohazard work. If we see a defect, such as a scratch on a new window or a chip on a bath, we photograph it and tell you, so that the builder’s warranty process can start with real evidence.
Contact, area and payment
We work across the 23 wards of Tokyo and in Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma; outside the 23 wards the travel cost is stated before the booking is final. Requests are accepted at any hour, we reply within one hour, and we speak English and Japanese, which helps when the buyer is from overseas. Pay by credit card, bank transfer, PayPay or cash; builders receive an invoice. A missed spot reported within 24 hours with a photo is re-cleaned at no extra cost.
Stairs, entrance and balcony
Newly built houses bring their own details: staircases with fresh handrails, entrance halls with tiled floors, built-in shoe cabinets, balconies and loft storage. Dust collects on stair treads and the tops of handrails, and the tile joints at the entrance hold grit from many trades. We clean from the top floor down so that dust falls to the level still to be cleaned, and finish at the entrance. Balcony floors are swept and wiped; exterior walls and roofs are outside our scope.
How do I book a cleaner?
Choose a service
Pick a plan and see the fixed price.
Pick a date
At least 24 hours ahead, between 9:00 and 17:00.
We confirm
We reply by email, normally within 1 hour.
We clean
Your cleaner arrives with supplies and the agreed checklist.
Frequently asked questions
Can I book cleaning myself for a home I bought from a builder?
Yes. Send the floor plan and address, and we arrange entry with the builder if needed.
Do you clean the inside of built-in cupboards?
Yes, we wipe the inside and outside of built-in cabinets and storage that are accessible.
Can you clean several homes in one development?
Yes. We plan the visits together and quote the project at a fixed price.
Do you remove the film from windows and appliances?
Yes, protective film, tape, stickers and labels are removed from windows, fixtures and fittings.
Price shown upfront. Book in 2 minutes, reply within 1 hour
Fixed priceTeam + supervisorEnglish and Japanese
Ready to book? Check availability
Inquiries and reservations are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour.
Prefer to talk? LINE · WhatsApp · hello@estreet.jp