Book your cleaning
Five short steps. See your price as you go. We confirm by email, normally within 1 hour.
Inquiries and reservations are accepted 24 hours a day. When you submit the form, we check availability, assign a cleaner and contact you within 1 hour.
Before you book
- Please book at least 24 hours ahead. Cleaning hours are 9:00 to 17:00.
- This is a request only. Your booking is confirmed once we reply by email.
- Prices include tax and travel within the 23 wards.
- We cannot extend the cleaning time on the day, so please choose a larger plan or ask for a quote if you are unsure.
- Please keep the electricity and water on during the cleaning.
Frequently asked questions
How do I book a cleaning in Tokyo?
Please use the Book now page: choose a service, pick a date and start time on the calendar, enter your address (postal code and map pin), and add your contact details. Requests are accepted 24 hours a day. When you submit, we check availability, assign a cleaner and contact you within 1 hour. Specialist work such as deep cleaning, move-in, hotel contracts and air conditioners goes through the same form as a quote request.
How far ahead do I need to book?
At least 24 hours ahead for standard bookings, for cleaning between 9:00 and 17:00. For same-day needs, please message us on LINE or WhatsApp before 12:00 and we will tell you what is possible.
Is my booking confirmed right away?
You send us a request, and we reply within 1 hour by email (or by LINE or WhatsApp, if you prefer) with your confirmed cleaner and time. Your booking is final once you receive that confirmation.
Which areas do you cover?
All 23 wards of Tokyo with travel included in the price. We also cover Tokyo's Tama area, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma, where we confirm any travel cost before the booking is final. You can find your ward or city on the coverage map.
How much does cleaning cost?
Prices are fixed per visit and include consumption tax and travel within the 23 wards: residential cleaning (Express, regular or one-time home cleaning, minpaku turnover and move-out) is priced by home size: 1R/1K ¥26,000, 1DK ¥28,600, 1LDK ¥32,500, 2LDK ¥52,000, 3LDK ¥59,800 and 4LDK ¥65,000, the same at any frequency; office ¥7,150 to ¥8,500. Very dirty or oversized homes get a written quote from photos before the visit, and the price stays fixed. Deep cleaning, move-in, hotel contracts and luxury cleaning are quoted by message.
Before you start the booking form
The booking form takes a few minutes and shows the fixed price as you go. It is helpful to have the address, your preferred date and time, the size of the home and your nearest station ready. For minpaku, have your check-in and check-out times in mind. For specialist services such as deep cleaning, air conditioner cleaning or post-construction cleaning, the form sends a quote request instead of a fixed price, and we reply by message within one hour in open hours.
What happens after you submit
You receive an email acknowledging your request, and we check availability, assign a cleaner and send a written confirmation with the date, time, scope and price. If something is not clear, we ask. If the time you chose is not available, we propose the nearest alternative. Requests are accepted 24 hours a day. Visits take place between 9:00 and 17:00, and standard bookings need at least 24 hours of notice. For same-day help, message us on LINE or WhatsApp before 12:00.
Choosing the right service
If you want a one-time reset, choose Express. If you want a repeating schedule, choose regular house cleaning or office cleaning. For moving, choose move-out or move-in. For short-stay rentals, choose a minpaku turnover, which has no minimum: book one turnover or a recurring calendar. For anything else, use the quote path and tell us about the property. If you are unsure, write to us and we will recommend the right service.
Prices, travel and areas
Prices include tax and travel within Tokyo's 23 wards. For Kanagawa, Saitama, Chiba, Ibaraki, Tochigi and Gunma, we confirm any travel cost before the booking is final, and the form tells you if your address is outside the 23 wards. You can check areas on the coverage map and the area pages. If your address is not listed, send it to us, since we may be able to help.
Changes, cancellations and questions
If you need to change a date or cancel, tell us as early as you can by email, LINE or WhatsApp. Terms are stated in your booking confirmation. For questions about access, building rules or special instructions, add them in the notes field and we will confirm them in the reply. If you prefer to talk to us first, use the contact page. We respond in English or Japanese.